How can I cancel my Premium subscription?

Are you having problems using the RunMotion Coach app? We invite you to browse through the help section and write to us if necessary.

To cancel your subscription, please follow the steps depending on your platform:

iTunes

To cancel your subscription, please follow the steps recommended by Apple: https://support.apple.com/en-us/HT202039

Cancel a subscription on your iPhone, iPad or iPod touch:

Open the Settings app.
Tap your name.
Tap Subscriptions.
Tap Subscription.
Tap Cancel Subscription. (If you want to cancel Apple One but keep certain subscriptions, click Select individual services). If you do not see the "Cancel subscription" option, the subscription has already been canceled and will not be renewed.

Google Play

Here you can find all information for Android phones:

https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid

On your computer, go to your subscription in Google Play
Click Manage next to the subscription you want to cancel
Click on Cancel subscription
Select a reason in the confirmation pop-up window
Click Continue

AppGallery (Huawei)

To cancel your AppGallery subscription, please follow the steps below:
Open the settings of your Huawei phone
Click on your email address
Payments and purchases
Subscriptions
Click on your RunMotion Coach subscription to manage it
You can cancel the automatic renewal by clicking on ‘Cancel subscription’

Updated on: 22/02/2024