Payment error when purchasing a Premium subscription

When you subscribe to Premium in the RunMotion Coach app, the payment goes through the App Store or Google Play.

Sometimes an error can come up during payment. These messages aren't always very clear, as they're error codes returned by Apple or Google.

If the payment still won't go through, you can get a 3-, 6- or 12-month subscription directly from our online store: store.run-motion.com

Happy training, and good luck with your next challenges!

Updated on: 24/09/2026