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Articles on:My RunMotion account
In this section, you'll find all the information you need to set up your RunMotion account perfectly!

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  • My training
  • Import activities & Export scheduled workouts
  • My RunMotion account
  • My Premium subscription
  • My objectives
  • My challenges
  • How to delete my RunMotion account
    The steps Open the App: Launch the RunMotion Coach app. Access Profile: Tap on the settings located on the profile page. Select Account: Choose "My RunMotion Account." Delete Account: Scroll to the bottom and tap "Delete My Account." Deleting your account is a final action, but remember, there's a 30-day grace period to recover it by logging in again. If uncertain, back up any necessary data before deleting. After the 30-day grace period, all your personal datPopular
  • Logging in on two different devices
    Logging in on 2 smartphones is possible using the email and password. Yes, it's possible, but only by using the option to authenticate with an email address and password, and by using the same password on both devices. To do this, you can request a new password from the login screen. For security reasons, whenever the password is changed, the old sessions become invalid: it's impossible to take actions from the app, and you'll receive the error message: "Invalid session token." If youSome readers
  • Change the language of the RunMotion Coach application
    The language in the RunMotion Coach app is by default the same as the phone's primary language. It is possible to choose a specific language for a given app. Choosing the language on iPhone In the iPhone settings, at the bottom of the list of apps installed on your iPhone, by tapping on the RunMotion app in the list, you can select a specific language for RunMotion: English, French, Spanish, German, or Dutch. This way, it’s possible to have all other apps in English, fSome readers
  • Connect to my RunMotion Coach account
    When you download the RunMotion Coach app, you will have an introductory conversation. The first question is: ‘What's your name’. You will then be asked if you already have an account. If so, you can log in. I cannot log in. If you have problems logging in, you can request a new password. The message will show you whether this was successful. For security reasons, however, we do not show you whether the email is stored in the database. It is therefore possible that you do not actuallSome readers
  • Change the email address of my RunMotion Coach account
    The email address is only useful to reconnect to your account in case you want to download the app again. We invite you to write to us at app@run-motion.comfrom your current account email address to communicate with us the new one. It is necessary to do so from our side. For security, please provide us with the following information: Name in the app Date of birth specified in the app Name of a prepared objectiveFew readers
  • Display speed in km/h instead of pace in min/km (and vice versa)
    To modify your pace display, follow these simple steps: click on ‘My Profile’ (icon at the bottom right of the menu), then navigate to ‘ My Training Preferences’ and select ‘ My Display Preferences’. Finally, click on ‘Display Pace’ and choose between speed expressed in km/h or pace expressed in min/km.Few readers
  • Updating the RunMotion App
    The RunMotion Coach app is regularly updated to provide new features or fix minor bugs. Updates are downloaded automatically if you have enabled Automatic Updates on your iPhone or Android. To enable automatic updates on iPhone: https://support.apple.com/en-us/HT202180 To enable automatic updates on Google Play: https://support.google.com/googleplay/answer/113412?hl=en How to check if you have the latest version of the app? OnFew readers
  • How to access the RunMotion Coach private club?
    Equip yourself with our partners’ exclusive offers! To access the RunMotion Coach private club, it’s really simple: Open your RunMotion Coach App Click on the logo in the bottom-left corner to access your Dashboard Scroll down to the “Latest news” section and click on the “RunMotion private club” articleFew readers

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