RunMotion Coach is connected to about ten partner apps: Garmin, Strava, Suunto, Polar, Coros, adidas Running, Huawei, Decathlon, Fitbit, Apple Health…

Once you grant permission to access your activities, they generally appear within 5 minutes in the RunMotion Coach app more than 99.5% of the time.

Connect your tracking app to fetch completed activities

Grant permission to import my activities from a partner app

In order to automatically receive your completed activities, you need to grant RunMotion Coach permission to import them.

Here is an example of how to set up the import from Strava. It’s fairly similar for all providers — the most important part is to check the required permissions.

How does the import of completed activities work?

Schematically:

1. You grant RunMotion Coach permission to access your activities. We request strictly what is necessary, nothing more. Then you don’t need to do anything else.
2. For each new activity, your provider notifies us: “Hey, XX just did this activity — interested?”
3. We reply: “Yes, of course! What did they do today?”
4. Your provider responds: “Ok, here’s the file from their watch, deal with it 😉”
5. Awesome, time to parse that file 🤓
6. It’s all good — RunMotion Coach now knows, for example, that XX ran 8.7 km in 55:05 today, with 100 m of elevation gain, a heart‑shaped GPS trace, and an average heart rate of 155 bpm.

Each provider sends us varying amounts of data; we keep only what’s essential so as not to accumulate 150 GB of useless data, being as eco‑responsible as possible.

7. We send you that activity detail — it should now be in your RunMotion Coach app.

Retrieve my past activity history

Generally, only activities completed after granting permission (see above) are imported.

For Strava, Garmin, Coros, and Apple Health, we can recover history and import activities from previous weeks, even if you only just granted permission. We ask right after connecting to Strava (last 50 activities), Garmin (activities from the last 90 days), or Coros (activities from the last 30 days) whether you want to import them.

I didn’t receive my activity!

In very rare cases, the partner app’s servers or ours may be unavailable, which can cause a 24‑hour delay in importing the activity.

When the provider contacts us to send your new activity, the exchange is usually ultra fast. It generally takes under 2 seconds when all goes well, but in rare cases communication between our server and your provider may be disrupted.

It may be due to our server or the provider’s server (often a 50‑50 split), but in 99% of cases we manage to recover missing activities in under 24 hours.

If after 48 hours your activity hasn’t been imported, it’s likely there was an issue — you can enter it manually, and then associate it with the scheduled workout in your training plan.

Specifics of partner apps

For Strava, Decathlon and Apple Health: receiving an activity summary

For Strava, Decathlon, and Apple Health, we don’t receive the original watch file, only the activity summary. That makes processing easier, but sometimes means less data is available.

🔎 More details on specifics here: Specifics of Strava

For Garmin

🔎 More details on specifics here: Garmin specifics for elevation

For Apple Health: app-to-app

Apple Health works a bit differently: this communication happens between your RunMotion Coach app and your Apple Health app, without going through our servers, and it's tricky to debug since we don’t have physical access to your phone. Closing and reopening the RunMotion Coach app generally triggers the import of new activities.

🔎 More details here: Import an activity via Apple Health

For Fitbit

We receive the GPX trace (GPS track) of the activities. Therefore, indoor activities (treadmill or strength training) are not always imported. We do not have the technical capability to recover those missing activities.

🔎 More details here: Import Fitbit activities

For Huawei Health

🔎 More details here: Import an activity from Huawei Health

My tracking app is not supported on RunMotion Coach

We cover over 90% of runners’ needs. However, some apps like Nike Run Club and Runkeeper no longer accept new partner apps like ours. We tried reaching out but got no response, which we regret as much as you do.

Other apps — e.g. certain Amazfit watches — do not offer simple integrations and we simply cannot implement them technically, which we also regret.

You can check whether your tracking app is compatible with Strava, then connect Strava (even with a free or private account) to RunMotion Coach. You should then receive your activities normally.

Create an activity manually

To create an activity manually, you must set a goal in the app. Then, on a scheduled running session > I did > At the bottom Create activity manually. You’re not required to link it to the scheduled session, and you can create multiple activities from this same screen. Note that we display activities on that screen with a date ± 7 days from the scheduled session date.

Updated on: 03/10/2025